Terms of Service

These Terms & Conditions ("Terms") govern your access to and use of the AuraFarm website, app, and any related services, content, features, and functionality (together, the "Services").

The Services are operated by Hewham Ltd ("AuraFarm", "we", "us", or "our").

Website: playaurafarm.com
Contact: support@playaurafarm.com

By accessing or using the Services, you agree to these Terms. If you do not agree, you must not use the Services.

You may use the Services only if you are legally permitted to do so in your jurisdiction. AuraFarm is intended for users aged 13 and over (and 16 and over in the EEA/UK where required by local law). You must not use the Services if you are under this age.

If you are under the age at which you can legally agree to these Terms in your country or region, you may only use the Services with the permission of a parent or legal guardian.

If you are a parent or guardian permitting a minor to use the Services, you accept responsibility for that use to the extent permitted by law.

We may update, improve, modify, suspend, or discontinue any part of the Services from time to time, including gameplay systems, content, features, rewards, balancing, visuals, availability, and technical functionality.

We may also issue patches, updates, bug fixes, balancing changes, or technical changes that are necessary for security, stability, performance, legal compliance, or service improvement.

We will try to act reasonably when making significant changes. Nothing in these Terms limits any mandatory rights you may have under applicable consumer law.

AuraFarm requires users to create or sign in to an account in order to access and use the main app experience.

Your account is used to link your game progress, aura, upgrades, prestige, AuraCard, friends, leaderboard profile, purchases, rewards, and other account-related features.

If you create or use an account, you agree that:

• the information you provide will be accurate and not misleading;
• you are responsible for maintaining the security of your account and any login credentials;
• you will not share your account in a way that compromises the integrity or security of the Services;
• you are responsible for activity that occurs under your account, except to the extent caused by our failure to take reasonable security measures.

You must notify us promptly if you believe your account has been accessed without authorisation.

We may offer different sign-in methods from time to time, such as email login, third-party login providers, or app-store-supported authentication options. Availability of sign-in methods may vary by platform, device, region, or technical requirements.

Where usernames, display names, friend systems, leaderboards, AuraCards, or social features are available:

• you must not choose a name that is unlawful, misleading, abusive, hateful, impersonating, or otherwise inappropriate;
• we may remove, edit, or require you to change a username or profile element if we reasonably believe it breaches these Terms or may harm the Services or other users;
• usernames are subject to availability and may need to be unique.

Some profile-related information, such as your username, AuraCard, leaderboard position, public aura stats, or friend-related information, may be visible to other users where those features are available.

We do not guarantee that any particular username will remain available indefinitely.

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the Services for your own personal, non-commercial entertainment use.

This licence does not transfer ownership of the Services or any part of them to you.

You must not:

• copy, sell, sublicense, rent, lease, commercially exploit, or redistribute the Services except where allowed by law;
• reverse engineer, decompile, or attempt to extract source code except to the extent such restriction is not permitted by applicable law;
• interfere with, disrupt, or compromise the integrity, security, or normal operation of the Services;
• use bots, scripts, exploits, cheats, automation, or unauthorised tools to gain unfair advantage;
• bypass access controls, payment systems, technical protections, or service limitations;
• use the Services for unlawful, fraudulent, abusive, or harmful purposes.

AuraFarm includes gameplay systems such as tapping, aura farming, upgrades, progression, prestige, cosmetics, social features, rewards, offline aura, and other virtual or account-linked features.

Unless expressly stated otherwise:

• in-game currency, virtual items, boosts, cosmetics, progression, aura, and similar digital features have no real-world cash value;
• they are licensed, not sold, to you for use within the Services;
• they may be changed, rebalanced, limited, replaced, removed, reset, or retired as part of the ongoing operation of the game.

Aura, progression, prestige, upgrades, rewards, cosmetics, AuraCards, leaderboard positions, and account status are part of the AuraFarm game experience only. They have no real-world cash value and do not represent money, property, investment value, ownership rights, or any entitlement to payment from us or any third party.

We may take reasonable steps to correct bugs, exploits, balancing issues, duplicate rewards, pricing errors, or technical mistakes affecting progression, entitlements, or game integrity.

You must not attempt to manipulate, falsify, exploit, automate, or interfere with aura, upgrades, rewards, leaderboard position, purchases, ad rewards, friend systems, or any other gameplay or account data.

The Services may offer paid digital content or features, including one-time purchases, consumables, non-consumables, boosts, passes, subscriptions, or similar digital items.

If you make a purchase:

• you authorise the relevant app store, payment processor, or platform to charge the applicable amount;
• purchases may be processed through third-party platforms such as Apple or Google, and those platforms' own terms, billing rules, and refund rules may also apply;
• local pricing, taxes, billing cycles, renewal terms, and payment handling may vary by platform and region;
• you are responsible for reviewing the price and billing terms shown to you before confirming a purchase.

Where a subscription is offered, it will renew only in accordance with the terms presented to you at the time of purchase and the rules of the platform through which you subscribed.

We will not use these Terms to take away any mandatory rights you may have under consumer law regarding faulty digital content, misleading descriptions, or applicable cancellation and refund rights.

Refund eligibility may depend on:

• the platform through which the purchase was made;
• the type of item purchased;
• the timing of the request;
• your location and applicable law.

For purchases made through Apple's App Store or Google Play, refund requests may need to be made through the relevant store or billing provider, and their refund policies may apply in addition to any legal rights you may have.

Nothing in these Terms limits any non-excludable statutory rights you may have.

We may suspend, restrict, or terminate your access to all or part of the Services where we reasonably believe that:

• you have seriously or repeatedly breached these Terms;
• your use creates security, legal, fraud, abuse, or service-integrity risks;
• we are required to do so by law, platform requirements, or valid legal process;
• continued access would harm the Services, other users, or our systems.

Where appropriate, we may warn you, limit certain features, or allow corrective action before taking stronger action.

We may also suspend or discontinue the Services generally, in whole or in part, for operational, legal, commercial, or technical reasons.

Because AuraFarm requires an account to access the main app experience, users may request deletion of their account and associated data in accordance with our Privacy Policy and applicable law.

Where required by platform rules, account deletion options may be available:

• within the app; and/or
• through a web-based request route.

Deleting your account may permanently remove or disconnect your aura, upgrades, prestige, AuraCard, friends, leaderboard profile, purchases or entitlements where permitted by law, and other account-linked progress or data.

Some information may be retained where necessary for legal, security, fraud-prevention, accounting, dispute-resolution, platform compliance, or technical backup purposes, as described in our Privacy Policy.

The Services, including all software, code, text, graphics, artwork, branding, logos, designs, sounds, music, gameplay systems, interfaces, databases, and other content, are owned by or licensed to Hewham Ltd and are protected by intellectual property laws.

Except for the limited licence granted in these Terms, you receive no ownership rights in the Services.

You must not use our name, logos, artwork, or other branding without our prior written permission, except where allowed by law.

If you submit ideas, suggestions, bug reports, or feedback to us regarding AuraFarm, you agree that we may use, adapt, develop, and implement that feedback without obligation to you, provided that nothing in this section takes away any moral rights or other rights that cannot lawfully be excluded.

You agree not to:

• harass, threaten, abuse, or intimidate others;
• upload or transmit unlawful, defamatory, infringing, obscene, hateful, or harmful material;
• attempt to gain unauthorised access to accounts, systems, or data;
• interfere with fair gameplay, rankings, social systems, or rewards;
• misuse support channels, reporting tools, referral systems, or reward mechanisms;
• use the Services in a way that is deceptive, manipulative, or unlawful;
• sell, buy, rent, trade, transfer, automate, farm, or commercially exploit accounts, aura, prestige, leaderboard positions, rewards, or other virtual progress in a way that harms the integrity of the Services or breaches these Terms.

We may investigate suspected misuse and take reasonable action to protect the Services and users.

We aim to make the Services available on a reliable basis, but we do not guarantee uninterrupted, error-free, or continuous operation.

The Services may occasionally be unavailable or affected by:

• maintenance;
• updates;
• bugs;
• connectivity issues;
• device compatibility issues;
• third-party platform outages;
• force majeure events;
• other technical or operational problems.

If digital content you purchase does not conform to the contract under applicable law, your legal rights remain unaffected. UK law gives consumers statutory rights where digital content is not of satisfactory quality, fit for purpose, or as described.

The Services may rely on or interact with third-party services and platforms, including app stores, hosting providers, analytics providers, login providers, ad providers, and payment processors.

We are not responsible for third-party products or services that we do not control, but your use of them may also be governed by their own terms and privacy policies.

Our collection and use of personal information is governed by our Privacy Policy, which forms a separate document. By using the Services, you acknowledge that we may process personal information as described there.

Nothing in these Terms excludes, restricts, or limits any rights or remedies that cannot lawfully be excluded or limited under applicable law.

If you are a consumer, you may have statutory rights in your country of residence. If you are based in the UK, this may include rights under laws relating to digital content, consumer protection, and unfair contract terms.

Nothing in these Terms excludes or limits liability for:

• death or personal injury caused by negligence;
• fraud or fraudulent misrepresentation;
• breach of rights that cannot lawfully be excluded;
• any other liability that cannot legally be limited or excluded.

Subject to the paragraph above, and to the maximum extent permitted by applicable law:

• we are not liable for losses that were not reasonably foreseeable;
• we are not liable for indirect or consequential loss;
• we are not liable for business loss suffered by users acting in a business capacity where the Services are provided for personal consumer use.

If you are a consumer, these limitations apply only to the extent permitted by law and do not affect your statutory rights.

If you use the Services in serious or unlawful breach of these Terms, and that causes us loss, damage, or reasonable third-party claims, you may be responsible for those losses to the extent permitted by law.

This section does not apply in a way that would be unfair or unlawful against consumers.

These Terms are governed by the laws of England and Wales, except to the extent that mandatory consumer protection laws in your country of residence apply and cannot be excluded.

If you are a consumer, you may also have the benefit of mandatory rights and protections under the laws of your local jurisdiction.

If a dispute arises, we encourage you to contact us first at support@playaurafarm.com so we can try to resolve it informally.

We may update these Terms from time to time to reflect:

• changes to the Services;
• legal or regulatory requirements;
• security or operational needs;
• changes to our business or platform relationships.

When we make material changes, we will update the "Last updated" date and may provide additional notice where appropriate.

Your continued use of the Services after updated Terms take effect means you accept the revised Terms, unless applicable law requires a different process.

If you have any questions about these Terms, please contact:

Hewham Ltd
Website: playaurafarm.com
Email: support@playaurafarm.com